I have a Samsung S5 and without no reason the screen has stopped working, its totally black the lights are still active. I have taken it to the mobile retailer and they have tried to reset it by taking the battery out etc but with no joy its not fixed the problem. They have said it needs to go for repair. But I have photos on the phone that I would not want to loose. I was advised by the shop to download Kies onto my lap top and then I could back up my phone data. Having downloaded the software today and plugged in my phone I am still left with the problem of unlocking the phone with a totally black screen I cannot see the keyboard on the screen to type in my password. Therefore my question would be how can I unlock the phone with a totally black screen?. And is there a way to save my data and my photos?