The challenge: I am not connecting to the new local mobile network for data after changing SIM cards.
Details:
- Handset: Samsung Galaxy S6
- Original service provider: Verizon - USA
- New/current service provider: Econet - Zimbabwe
I recently moved from the US to Zim, and brought my S6 handset with me. Verizon informed that all the phones come unlocked and that I could simple swap out the SIM card to the local provider. I have purchased a new SIM card and loaded up the necessary money onto my new provider account. I am able to send & receive SMS text messages and phone calls, but unable to get any data service, so applications like Google and WhatsApp do not work (unless I'm on WiFi).
Wondering if there is some setting in android or verizon which is blocking the data connection from the new network. I have double checked to make sure airplane mode is off, and in Settings > Mobile Networks > Network Operators I see "ECONET" and there is sufficient signal strength.
I appreciate the help. Thank you.
Matt