My moto E phone is not even a month old, and already I'm having a HUGE problem with it.
I charge my phone to full battery, sometimes during a whole afternoon or night. In the morning or at 100% I unplug the USB. The phone then last a while on battery, but suddenly the battery drops to 0% and the phone shuts down. I can't get the phone back on again unless I plug it in with the USB to charge it.
Then, the battery charges ridiculously fast to 100%, sometimes in just a few minutes. When I check the battery graph, it shows that the phone uses the battery steadely for a while until there is a sudden and steep drop for no reason whatsoever. This drop occurs seemingly randomly sometimes happening at around 90% charge, sometimes 80%, 70%, 60%... There are no special apps running, and the phone is not even connected to the internet, not by WIFI or the phone network.
Why is this happening? I can't leave my house with my new phone without the charger cable, even at 100% battery, because often I end up looking for a computer to charge my phone on after only an hour or two because my phone has shut down!
Can anyone help?